We want you to decide the limits of a visit before entering the lobby. Gambling involves the possibility of losing money, including a full session budget. Only adults aged 18 or over may have an account, and entertainment should never take priority over essential spending.
Put limits around the session
Use our daily, weekly or monthly deposit limits to define what you can fund. Reality checks help bring attention back to time spent playing. Set a stopping point as well as a money boundary, and pause before moving between games or sports. A reward, unfinished challenge or wagering target is not a reason to override the budget you chose.
Recognise a reason to leave
Chasing a loss, borrowing to gamble, hiding spending or neglecting sleep and relationships are signs worth acting on. Stop gambling when the visit is no longer manageable. Our self-exclusion tool offers a stronger boundary when reminders or spending limits are insufficient. Contact our team for help with account restrictions, and tell someone you trust what is happening rather than trying to win your way out.
Understand the GAMSTOP gap
We are not part of GAMSTOP, so that service does not cover your account here. Do not assume an exclusion elsewhere has created the same restriction with us. Consider blocking software such as Gamban alongside account self-exclusion. Additional barriers can support a decision to stop, particularly when convenient access makes returning tempting.
Ask for independent help
Through GamCare, reach the National Gambling Helpline on 0808 8020 133. GambleAware is another source of support information. You can seek help before a problem reaches a crisis or your spending becomes visible to others. If someone close to you is concerned, listen and pause. There is no need to complete another round, recover a loss or use remaining promotional spins before asking for support.